BetMGM Cookie Policy

We use cookies and similar tracking technologies to operate BetMGM Casino, keep your account secure and make your visits to our online casino and sportsbook platform more relevant to you. This Cookie Policy explains what cookies are, how we use them across our Ontario and Alberta products, and the choices you have regarding their use. By continuing to use our services, including betmgm login, our mobile applications and our website, you consent to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone or tablet when you visit a website. They are widely used to make websites work efficiently, to remember your preferences and to provide reporting information to site owners. When you visit BetMGM Canada through on.betmgm.ca or ab.betmgm.ca, we and our trusted third-party partners may place cookies on your device to support the features you rely on, including account authentication, secure sign-in and personalized offers.

Types of Cookies We Use

We deploy several categories of cookies across our platform, each serving a distinct purpose in delivering our betmgm online casino experience:

• We use strictly necessary cookies to allow you to move around our website, use essential features such as betmgm casino login, and access secure areas of your account.
• We use performance and analytics cookies to understand how visitors interact with our website and betmgm app, allowing us to measure and improve performance.
• We use functionality cookies to remember choices you make, such as your province, language preference or display settings, so we can provide a more personalized experience.
• We use targeting and advertising cookies to deliver content and promotional offers, including betmgm promo code and betmgm bonus code communications, that are more relevant to you and your interests.
• We use session cookies to confirm your physical location within the licensed province during active wagering sessions, consistent with our regulatory obligations.

Why We Use Cookies

At BetMGM, we rely on cookies for several important reasons connected to the safe and lawful operation of our regulated gaming services. Our BetMGM platform must verify that you remain physically located in Ontario or Alberta throughout your session, and cookies combined with geolocation technology allow us to do this in real time. We also use cookies to remember your betmgm login credentials session-to-session, reducing the need for you to re-enter information every time you access your account through our betmgm ontario login or betmgm casino app ontario portal.

Our BetMGM Casino team also uses cookies to detect and prevent fraudulent activity, support responsible gambling tools, and comply with our licensing obligations to the Alcohol and Gaming Commission of Ontario and the Alberta Gaming, Liquor & Cannabis Commission. Cookies further allow us to tailor promotional content, such as a betmgm new user promo or betmgm sportsbook promo code offer, based on your prior interactions with our services.

Cookies Used for Analytics and Performance

We work with analytics providers to collect aggregated, non-identifying statistics about how our website and bet mgm app are used. This helps us identify which features of our betmgm casino - real money offering are most popular, where players encounter difficulties, and how we can streamline navigation across desktop, mobile and our downloadable poker software. These insights directly inform improvements to our bet mgm sportsbook app and casino app ontario experience.

Cookies Used for Advertising

We and our advertising partners use cookies to measure the effectiveness of our marketing campaigns and to present offers, including a betmgm sign up bonus or betmgm casino bonus code promotion, on our own site and on third-party websites you visit. These cookies may track your browsing activity across different sites operated by unaffiliated companies to build a profile of your interests. We do not control the cookies placed by third-party advertising networks, and we encourage you to review their respective privacy and cookie policies.

Third-Party Cookies

Certain features on our website and within our BetMGM Canada platform are supported by third-party service providers, including payment processors, identity verification providers such as Jumio, credit bureau services such as TransUnion Canada and Equifax Canada, and analytics vendors. These third parties may set their own cookies when you interact with the relevant feature, for example during account verification or when completing a deposit through Interac e-Transfer, PayPal or another supported method. We do not control how these third parties use the information collected through their cookies, and we recommend reviewing their individual privacy policies for further detail.

How to Manage Your Cookie Preferences

You have the right to decide whether to accept or reject cookies at any time. Most web browsers allow you to control cookies through their settings, including options to block all cookies, accept only certain types, or delete cookies that have already been placed on your device. We provide a cookie consent banner when you first visit our website, allowing you to accept or customize your preferences before continuing to browse.

• You can adjust your browser settings to refuse some or all cookies at any time.
• You can delete cookies that have already been stored on your device through your browser's privacy settings.
• You can opt out of certain third-party advertising cookies through industry opt-out tools where available.
• You can contact optout@betmgm.com if you wish to opt out of marketing communications linked to cookie-based targeting.

Please note that if you choose to block or delete strictly necessary cookies, certain features of our services, including betmgm login functionality, secure account access and location verification, may not function correctly. Disabling these cookies could prevent you from using our betmgm casino ontario login or placing wagers through our sportsbook and casino products.

Managing Cookies on Mobile Devices

If you access our services through our betmgm ontario app or bet mgm casino app, your device's operating system may offer separate settings for managing tracking preferences and app permissions. We recommend reviewing the privacy settings on your iOS or Android device to control how tracking technologies are used within our mobile applications.

Cookies and Responsible Gambling

We also use certain cookies to support the responsible gambling tools available on our platform. These cookies help us recognize when you have set deposit limits, self-exclusion periods or timeouts, ensuring these preferences are respected consistently across your sessions with BetMGM Casino. This functionality is a core part of how we operate as a licensed operator authorized by iGaming Ontario and the Alberta iGaming Corporation.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation or our business practices. Any changes will be posted on this page, and where required by our provincial licensing obligations, we will notify you of material updates through your account or by email. We encourage you to review this policy periodically to stay informed about how we use cookies across our online casino and sportsbook services.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, our Customer Care team is available 24/7. You can reach us through our Help & Customer Care portal, by phone at +1-343-488-5355 for Ontario or +1-732-268-1930 for Alberta, or by email at support@ab.betmgm.ca. Unresolved disputes in Ontario may be escalated to iGaming Ontario at igaming@igamingontario.ca.